Handling customer queries on Web Chat, E-mails and Social Media Educate current and potential customers with product and service information Maintain accurate customer records Identify and upscale priority issues to the Team Leader and Ops Team Actively participate in team meetings Key Performance Indicators: Handle all queries in a polite, professional manner Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution Educate customers on services and processes Escalate any issues to the Team Leader Achieve agreed KPIs and Objectives Adhere strictly to shift schedules Adhere to laid down internal policies, procedures and processes Work collaboratively with the team Qualifications A Bachelors degree from any stream if a Fresher Minimum HSC with a minimum of 1 year of relevant experience Passionate about customer care Good typing skill Fluent in written and spoken English Able to work well under pressure and under minimum supervision A fast learner who is able to work with set targets Must be time flexible and able to work in a rotational shift system including Public holidays and weekends Additional Information IT Asset provided 5 Days working Health and vision Insurance Annual Bonus Overtime Payment Team Outings Education allowance (Training courses, Udemy, Coursera, etc.) Job Location: Remote #J-18808-Ljbffr Team Car Care / Jiffylube
...Steamfitter or Pipefitter Apprenticeship Program (union preferred) ~ Active membership in, or ability to join, the local Steamfitters Union ~ Understanding of high-pressure steam systems is preferred, and the ability to read blueprints is required...
...County, NJ Job Type: Part-Time (On-Call) Compensation: $17 - $18 / HR Experience Level: Entry Level About Jovie: At... ...informed with clear, timely updates Minimum Requirements: 18+ years old and legally eligible to work in the U.S. Valid U.S. driver...
...Outside Sales Atlantic Tire Distributors is currently seeking a full-time Outside Salesman... ..., building strong relationships with independent tire retailers, national and regional... ...'s license is required. Equal Opportunity Employer Colony Tire Corporation /...
...Job Description Job Description Horizontal Directional Drill Operator: Cannon Companies is looking to hire a full-time AT HDD Operator experienced in the following: AT Drill up to 100k lbs. Rock and Native Ground Conditions Large Diameter Pipe up to 28"...
..., Stock program, Scholarships and more.Basic Job Functions:Nucor Plate Group is seeking qualified applications for the posting of Material Specialist. Principal duties include, but are not limited to:Safety is the most important part of all jobs within Nucor; therefore...